Information about us and our companyWho are we? David and Kerry Kettle - company owners. Over 22 years combined experience in travel and tourism in many different roles, from ticketing agent to rental car admin to marketing to coach tour sales and based in New Zealand, Australia and South Africa. Sounds like a lot of experience but none of this is more important than travelling New Zealand constantly either on tour, by bike or on foot.Where are we? Kimbell in the heart of the Mackenzie in the centre of the South Island. With the assistance of high speed satellite internet communications it means we can operate a business from the beauty of the Mackenzie that would otherwise need to be based in a large city.
One concern, and rightly so, for anyone dealing with a company overseas is security of transactions. Well the answer is simple - we only accept payment for tours and services via a credit card and this is administered by our bank - we merely provide a link and reference and the process is handled completely by their very secure systems. We do not see or store credit card details and use an electronic system provided by our bank to process refunds. This gives us the security of using a bank designed and administered system (arguably the safest way) and you the security of paying by credit card. Mmbers of the Tourism Industry Association of New Zealand (TIANZ) membership number 6810. |
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